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Accessibility Statement

Last updated: December 16, 2024

Our Commitment

ClickMalawi is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: All functionality is accessible via keyboard.
  • Screen Reader Compatibility: We use semantic HTML and ARIA labels to support screen readers.
  • Color Contrast: Text and interactive elements have sufficient color contrast.
  • Dark Mode: A dark mode option is available for users who prefer or require it.
  • Resizable Text: Text can be resized up to 200% without loss of functionality.
  • Alternative Text: Images include descriptive alternative text.
  • Clear Navigation: Consistent navigation structure throughout the site.
  • Focus Indicators: Visible focus indicators for interactive elements.

Known Limitations

While we strive for comprehensive accessibility, some content may have limitations:

  • User-uploaded images may not always have alternative text descriptions.
  • Some older PDF documents may not be fully accessible.
  • Third-party content embedded on our site may not meet our accessibility standards.

Feedback and Contact

We welcome your feedback on the accessibility of ClickMalawi. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: [email protected]

Phone: +265 1 234 567

Address: Lilongwe, Malawi

We aim to respond to accessibility feedback within 5 business days.

Continuous Improvement

We are committed to continually improving the accessibility of our website. We regularly review our site and update content to improve accessibility, train our team on accessibility best practices, and work with accessibility consultants to audit and improve our platform.